Customer Service Team Member

6 days ago


Springdale, Arkansas, United States U-Haul Full time
Competitive Salary: $50,000 - $60,000 per year.

About U-Haul: As a leading provider of moving and storage solutions, U-Haul is committed to exceptional customer service. We're seeking a friendly and motivated Customer Service Representative to join our team in Springdale, Arkansas.

Job Description: The Customer Service Representative will be the face of our company, providing top-notch service to customers by inspecting and maintaining equipment, assisting with rentals and returns, and utilizing technology to dispatch and return equipment. This role offers on-the-job education and opportunities for advancement.

Responsibilities:
  • Assist customers inside and outside the rental center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot, including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rentals.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment).
  • Drive a forklift (certification offered through U-Haul upon employment).
Requirements:
  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.

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