Customer Service Team Member
6 days ago
About U-Haul: As a leading provider of moving and storage solutions, U-Haul is committed to exceptional customer service. We're seeking a friendly and motivated Customer Service Representative to join our team in Springdale, Arkansas.
Job Description: The Customer Service Representative will be the face of our company, providing top-notch service to customers by inspecting and maintaining equipment, assisting with rentals and returns, and utilizing technology to dispatch and return equipment. This role offers on-the-job education and opportunities for advancement.
Responsibilities:
- Assist customers inside and outside the rental center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot, including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rentals.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
- Valid driver's license and ability to maintain a good driving record.
- High school diploma or equivalent.
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