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Educational Support Coordinator

2 months ago

Macon, Georgia, United States Blue Bird Full time

Learning Support Specialist

Job Category: Operations Requisition Number: LEARN001509

Job Overview

About Blue Bird Corporation

Founded in 1927, Blue Bird (NASDAQ: BLBD) stands as a pioneer and innovator in the school bus industry. Our committed team designs, engineers, and manufactures school buses with a core focus on safety, reliability, and durability. With over 25 million children transported daily, Blue Bird is the most trusted name in student transportation. We lead the market in low- and zero-emission school buses, operating more than 20,000 propane, natural gas, and electric buses. Blue Bird is dedicated to revolutionizing student transportation through sustainable energy solutions.

Position Summary:

The Learning Support Specialist will collaborate with the Learning Development team to enhance existing training and certification initiatives. This role encompasses various responsibilities, including eLearning storyboard review, quality assurance testing, remote exam supervision, learner assistance, LMS management, and regular reporting on training advancements to relevant stakeholders. Additional duties involve creating marketing materials for programs, coordinating events with educational institutions, and managing all internal and external communications.

Key Responsibilities:

  • Assist in the rollout and execution of training programs at educational institutions.
  • Maintain eLearning template files to optimize development efficiency.
  • Track and communicate all training requests.
  • Oversee all email communications for the Training Department.
  • Support users on LMS platforms.
  • Conduct quality assurance testing on eLearning content and edit storyboards as necessary.
  • Prepare and distribute weekly training progress reports to stakeholders.
  • Compile materials and manage communications for training events.
  • Facilitate and organize in-person training sessions.
  • Design and issue certificates of completion for training programs.
  • Organize and conduct remote training sessions via webinars.
  • Assist in annual Train the Trainer workshops for the External Training team.
  • Participate in internal and external training events.
  • Create and maintain an organized filing system for all eLearning training assets.
  • Order and manage training-related materials.

Required Skills and Qualifications:

  • Meticulous attention to detail with a commitment to accuracy and efficiency in training development support.
  • Excellent communication skills, both verbal and written, with the ability to clearly articulate procedures and concepts.
  • Enthusiastic about technology and eager to grow within the Learning and Development field.
  • Self-motivated with a keen eye for identifying and addressing efficiency gaps.
  • Proficient in MS Office applications (Excel, Word, PowerPoint).
  • Experience in LMS administration is preferred.
  • Strong organizational skills and technical communication abilities are preferred.
  • Basic knowledge of web development (HTML, CSS, JavaScript) is preferred.
  • Familiarity with Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Premiere) is preferred.

Education and Training:

A Bachelor's Degree in Education or Technical Communications from an accredited institution is preferred.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Office setting with occasional extended periods of standing or sitting.

Frequent use of computers and telephones, along with regular communication with colleagues.

Equal Opportunity Employer:

Blue Bird Corporation is committed to fostering a diverse and inclusive workplace. We are proud to be an Equal Opportunity and Affirmative Action employer, ensuring a work environment free from discrimination or harassment. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, marital status, or any other status protected by law.