Front Desk Associate

1 week ago


Hendersonville, Tennessee, United States TerraBella Hendersonville Full time

Job Summary

The Concierge role at TerraBella Hendersonville is an exciting opportunity to provide top-notch customer service and support to our residents, guests, and team members. In this role, you will be responsible for greeting guests, managing calls, and maintaining accurate records.

Key Duties and Responsibilities

  1. Greet residents, guests, and employees in a professional and friendly manner.
  2. Take complete messages with pertinent information and communicate them to the intended recipient.
  3. Collate brochures for the marketing department and prepare meal tickets for team members and family members.
  4. Update the resident phone list and roster daily, as well as maintain accurate logs.
  5. Maintain a clean and organized workspace, ensuring a welcoming environment for all visitors.

Requirements and Qualifications

  • High school diploma or equivalent required; one to three years of customer service experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

Benefits and Compensation

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off.



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