Member Team Lead Specialist
3 weeks ago
Job Description:
">This role is responsible for leading the retail operations team, providing exceptional customer service, and ensuring a positive shopping experience for members.
">About Sam's Club:
">Sam's Club is a membership-based warehouse club offering a wide range of products, services, and benefits to its members.
">Key Responsibilities:
">- ">
- Lead and manage the retail operations team to achieve sales and customer satisfaction goals">
- Provide excellent customer service, resolving member complaints and issues in a timely and professional manner">
- Assist with supervising associates, training, and development to ensure a high-performing team">
- Maintain a safe and clean store environment, adhering to company policies and procedures">
- Participate in inventory management, ordering, and stocking merchandise to meet member demands">
- Process transactions accurately, handling returns, exchanges, and refunds as needed">
Required Qualifications:
">- ">
- 6 months retail experience, including operating front-end equipment and customer service experience">
- Must be 18 years of age or older">
Preferred Qualifications:
">- ">
- Leading a front-end team, supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others">
Benefits:
">Sam's Club offers competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Benefits include health, financial, paid time off, and other perks.
">Salary:
">The estimated salary for this position is $22-$30 per hour, depending on location and experience.
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