Installation and Training Coordinator

4 days ago


Myrtle Beach, South Carolina, United States Duncan-Parnell Inc Full time
Job Description:
The Installation and Training Coordinator will be responsible for installing and training customers on wide format equipment. This role requires excellent communication skills, mechanical ability, and a strong background in technical support.

Responsibilities:
• Installation and training of new or refurbished equipment at customer offices
• Troubleshooting technical issues and analyzing equipment to determine the source of problems
• Providing preventative maintenance and managing inventory control of parts
• Receiving calls from dispatch and following written procedures
• Interacting with customers prior to on-site visits to verify potential problems and ensure correct parts are taken

Requirements:
• Associates degree or technical school required
• 2+ solid employment references from relevant sources
• Excellent communication skills (written and verbal)
• Customer service focused
• Mechanical ability
• PC operation, DOS Command Line, PC troubleshooting, and repair, Microsoft Office
• Experience with digital circuitry
• Valid driver's license with good driving record

Salary Range:$75,000 - $90,000 per year based on location and experience

Benefits:
• Comprehensive benefits program including medical, dental, vision, life, and long-term disability insurance
• Medical and dependent care FSA or HSA
• 401(k) Retirement Plan
• PTO and holidays



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