Director of Network Engineering
1 month ago
Vantage Unified Communications is a leader in innovative VoIP solutions, empowering businesses to transform their communications. We're seeking a seasoned Director of Network Engineering to lead our technical infrastructure and ensure seamless, reliable, and cutting-edge communication platforms.
About the RoleAs the Director of Network Engineering, you will be responsible for planning, deploying, managing, and overseeing our entire production network. Your expertise will ensure our services are always online, secure, and optimized, driving the trust and satisfaction of our customers.
Key Responsibilities- Lead and manage the operations, maintenance, and system administration of our core network components.
- Ensure optimal performance and capacity planning for server hardware, connectivity, and security measures.
- Oversee the operation and enhancement of VoIP-specific network components, including Asterisk-based applications, SIP trunk connections, and session border controllers.
- Collaborate with product developers and QA teams to integrate new features and applications, ensuring smooth deployment and operation.
- Innovate by identifying and automating manual tasks, enhancing efficiency and scalability.
- Provide technical support for escalated customer issues, ensuring swift and effective resolutions.
- Expert-level understanding of VoIP technologies, including SIP, WebRTC, and open-source platforms.
- At least 8 years of experience in large network operations, with a strong background in systems administration and capacity management.
- At least 5 years of experience in VoIP service design, implementation, and maintenance, including SIP/PSTN connectivity and 911 call routing.
- Proficiency with Linux, VMware, and infrastructure/server configuration.
- Working knowledge of Asterisk-based call control and various DevOps tools.
- Experience with cloud migration, particularly to AWS, OCI, or Azure.
- Familiarity with monitoring tools like Nagios, Zenoss, ELK, and Cloudwatch.
- Light coding or scripting skills and comfort with automation.
- BS degree in Information Technology, Computer Science, or a related field.
Vantage Unified Communications is an equal opportunity employer. We value diversity and inclusion, and we welcome applications from candidates of all backgrounds. We are committed to creating an inclusive work environment where everyone feels valued and supported.
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