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Senior Field Service Engineer

1 month ago

Cary NC, United States Abb Holdings Inc Full time
Job Summary

We are seeking a highly skilled Senior Field Service Engineer to join our team at Abb Holdings Inc. As a key member of our Service Division, you will play a critical role in delivering exceptional customer service and ensuring the reliability and availability of our electrical products and installations.

Key Responsibilities:

  • Execute service work of medium to high complexity as per work instructions and ABB guidelines.
  • Deliver excellent customer service to satisfy customers.
  • Identify opportunities in the installed base to improve system performance and operational performance.
  • Coach technicians and engineers and supervise complex site activities.

Requirements:

  • Bachelor degree from an accredited university or college PLUS 5+ years of experience performing power systems design, startup/commissioning, testing, and maintenance.
  • High School Diploma and 9 years professional work experience.
  • Project management or supervisory experience.
  • Must be knowledgeable in all areas of the National Electrical Code (NEC), Safety Codes and Regulations and QA (Local & National).
  • Special training on Industrial Controls (PLC's, HMI's, etc.).
  • Electrical Licensed preferred (Journeyman license, Master's License, or Qualifier for state). Willingness to obtain license, as required.

About Us:

Abb Holdings Inc's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. We offer a comprehensive service portfolio that includes product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency.