Senior Service Engineer

3 weeks ago


Cary, North Carolina, United States ABB Full time

Job Summary

We are seeking a highly skilled Senior Service Engineer to join our team at ABB. As a key member of our global team, you will be responsible for providing expert technical support and services to our customers.

Key Responsibilities

  • Provide knowledge of and conduct work activities in compliance with ABB HSE, ABB Way, and Safety Manual & Safety policy at all times.
  • Lead outages with other field engineers, technicians, and contractors, including project management, lead site engineer or site project manager.
  • Perform administrative functions such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet, and expense sheets on a complete timely, and thorough basis.
  • Plan, prepare, and/or instruct both internal and external training programs as required, to impart and perpetuate field engineering and/or product knowledge in area of specialization.
  • Exercise good judgment in controlling costs and expenditures of company funds to protect the company's capital investments by properly safeguarding and maintaining that equipment for which responsible.
  • Strive to achieve the highest level of customer satisfaction in all transactions and relationships with customers.

Requirements

  • Bachelor's Degree in Electrical Engineering (or similar) with minimum of 5 years of field engineering experience OR High School Diploma / GED with a minimum of 10 additional years of related technical / engineering / field experience.
  • Demonstrated ability to build strong interpersonal and customer service skills.
  • Demonstrated ability to work effectively with minimum supervision, with strong business acumen.
  • Preferred technical skills in testing of power distribution and delivery to include Low Voltage and Medium Voltage Breakers, Switchgear, Relays and Transformers.

About ABB

ABB Electrification is a global technology leader in electrical distribution and management from source to socket. We develop innovative products, solutions and digital technologies that enable energy efficiency and a low carbon society across all sectors.



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