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Lead Retail Operations Supervisor

2 months ago

Brookfield, Wisconsin, United States Spencer's & Spirit Halloween Full time
Position Overview

As a Lead Retail Operations Supervisor, you will play a crucial role in ensuring exceptional customer experiences at Spencer's & Spirit Halloween. This position is designed for individuals who thrive in a dynamic retail environment and are passionate about delivering fun and engaging shopping experiences.

Key Responsibilities
  • Guest Services: Establish and uphold high standards of guest service to enhance customer satisfaction.
  • Operational Support: Assist the Store Manager in overseeing daily operations, ensuring that all tasks are executed efficiently.
  • Sales Maximization: Drive sales performance by developing team members, managing expenses, and minimizing shrinkage.
  • Merchandising & Inventory: Oversee all aspects of merchandising and inventory control, ensuring compliance with company policies.
Work Schedule

This role requires a commitment of up to 38 hours per week, providing flexibility in scheduling.

Physical Requirements

The position involves significant physical activity, including standing, walking, climbing ladders, and lifting items weighing up to 50 pounds.

Qualifications

Candidates should possess prior retail and/or management experience. A minimum age of 18 is required for this position.

Diversity & Inclusion

Spencer's & Spirit Halloween is an equal opportunity employer, welcoming applicants from diverse backgrounds without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information, or any other characteristic protected by law.