Customer Service Representative

2 weeks ago

Thackerville, Oklahoma, United States Legends Full time

Job Summary

The Host/Hostess position at Legends is a key role in providing exceptional guest service while working collectively and cooperatively in the Premium Service Department, specifically in the Restaurant environment.

Key Responsibilities

  • Greet and seat guests in a timely, efficient, and professional manner.
  • Exhibit professional and courteous behavior at all times.
  • Present a neat and tidy appearance while adhering to uniform standards.
  • Communicate effectively with guests, all levels of management, and co-workers.
  • Maintain the proper care of equipment and food & beverage items.
  • Provide our guests with personal service and attention to detail that will exceed their expectations.
  • Work as a team with fellow associates and other service departments within the casino.
  • Must have extensive knowledge of food and beverage menu, specials, and services offered.
  • Set up and maintain a clean, neat, and safe work area.
  • Fulfill the assigned opening and closing duties.
  • Must be knowledgeable of other food, beverage, and retail outlets within the casino.

Requirements

  • Must have two to three years working in a fast-paced bar, high-end club, or restaurant.
  • High school diploma or equivalent. Some college preferred.
  • All applicants must be at least 18 years of age.
  • Ability to interact with co-workers to assure compliance with company service standards.
  • Must have basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
  • Ability to multi-task in a fast-paced, team-oriented setting.
  • Ability to lift and transport items weighing up to 50 pounds, occasionally 75 pounds.
  • Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.

Legends is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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