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Health Information Specialist I-Onsite in Hendersonville, NC
2 months ago
We are seeking a highly organized and detail-oriented Health Information Specialist I to join our team in Hendersonville, NC. As a key member of our operations team, you will be responsible for processing medical records requests in a timely and efficient manner, ensuring accuracy and providing exceptional customer service.
Key Responsibilities- Receive and process requests for patient health information in accordance with company policies and procedures
- Maintain confidentiality and security of privileged information
- Work with minimal supervision, responding to changing priorities and role needs
- Process medical records requests, including retrieving and transmitting records as needed
- Provide exceptional customer service, responding to requests and resolving issues in a timely manner
- High School Diploma or GED
- Ability to commute between locations as needed
- Able to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable utilizing phones, fax machines, printers, and other general office equipment
- Professional verbal and written communication skills in English
- Experience in a healthcare environment
- Previous production/metric-based work experience
- In-person customer service experience
We offer a competitive salary and benefits package, as well as opportunities for growth and development within our company. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
