Customer Service Representative

4 weeks ago


Duncan, South Carolina, United States Quipt Home Medical Full time
Job Overview

Quipt Home Medical is a leading provider of clinical respiratory equipment and services in the durable medical equipment industry. We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative.

This role is responsible for providing exceptional customer service to patients, caregivers, referral sources, and commercial accounts. The successful candidate will be able to interact with customers to provide information, resolve complaints, and process orders in a timely and efficient manner.

The ideal candidate will have a strong understanding of medical equipment and services, as well as excellent communication and problem-solving skills. They will be able to work independently and as part of a team to achieve business objectives.

Key Responsibilities:

  • Provide exceptional customer service to patients, caregivers, referral sources, and commercial accounts
  • Process orders and resolve complaints in a timely and efficient manner
  • Interact with customers to provide information and answer questions
  • Work independently and as part of a team to achieve business objectives
  • Develop and maintain a strong understanding of medical equipment and services

Requirements:

  • High School Diploma or equivalent
  • Previous experience in a customer service or medical office environment
  • Knowledge of Microsoft Office and general office skills
  • Strong communication and problem-solving skills

Benefits:

  • Medical Insurance
  • Dental and Vision Insurance
  • Short-Term Disability and Long-Term Disability Options
  • Life Insurance
  • Generous PTO Plan
  • Paid Holidays
  • 401(k) Plan
  • 401(k) Match
  • Competitive Pay


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