Member Relationship Specialist

2 months ago


West Branch, Michigan, United States Northland Area FCU Full time

**About Northland Area FCU**

We are a dynamic financial institution dedicated to providing exceptional service to our members. As a Member Relationship Representative, you will play a vital role in helping us achieve our mission of being our members' most trusted financial partner.

**Key Responsibilities:**

  • Provide financial services to members by accurately processing transactions, opening new accounts, and offering products and services to educate members on how to save time and/or money.
  • Offer personalized support to members, addressing their financial needs and concerns.
  • Work collaboratively with the team to achieve sales goals and provide excellent customer service.

**What We Offer:**

  • A competitive wage and monthly sales incentive pay.
  • A comprehensive benefits package, including Paid Time Off (PTO), a 401(k) match and contribution, life insurance, tuition reimbursement, and more.

**Requirements:**

  • Must possess and maintain a valid driver's license.
  • Previous experience in a credit union, financial institution, cash handling, member service, sales, or related field is desired.

**Why Join Us:**

We are an Equal Opportunity Employer committed to creating a diverse and inclusive work environment. If you are passionate about helping others and providing exceptional customer service, we encourage you to apply for this exciting opportunity.


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