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Key Holder

2 months ago

Burlington Vermont, United States Urban Outfitters Full time
Job Summary

The Key Holder is a vital member of our store operations team, responsible for collaborating with management to ensure seamless daily store operations. This role requires a strong focus on customer experience, leadership, and visual merchandising.

Key Responsibilities
  • Customer Experience: Act as a brand ambassador, reflecting company values and delivering exceptional customer service.
  • Leadership: Participate in floor service leadership, facilitating a positive service environment, communicating sales goals, and maintaining zone and floor needs.
  • Visual Merchandising: Collaborate with the store management team to execute shipment processing, restocking, and product placement, ensuring Urban Outfitters' visual standards are met.
  • Business Operations: Support daily opening and closing procedures, operational tasks, and projects, adhering to store safety standards and company policies.
  • Communication: Contribute to an inclusive work environment, actively listening to others, and seeking different perspectives.
Requirements
  • Leadership Experience: Proven ability to lead and motivate teams.
  • Team Player: Excellent communication and collaboration skills.
  • Flexibility: Ability to work flexible hours, including nights, weekends, and holidays.
  • Passion for UO: Strong passion for the Urban Outfitters brand and values.
Perks and Benefits

URBN offers comprehensive perks and benefits to employees, including medical, dental, vision, PTO, employee discounts, and retirement savings.