Customer Service Representative

5 days ago


Eagle River, Wisconsin, United States Parsons Of Eagle River Inc Full time
Responsibilities
  • Oversee the auto parts sales process from start to finish.
  • Communicate with staff and customers in a professional manner.
  • Provide accurate information regarding customer parts status.
  • Read and understand the auto parts catalog when looking up and speaking to specific parts.
  • Answer phone calls, provide price quotes, and other information to customers.
  • Review body shop estimates to verify the accuracy of parts ordered and pricing.
  • Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy.
  • Notify the parts manager of out-of-stock parts or materials that need immediate attention.
  • Locate out-of-stock parts from outside sources and submit emergency orders if necessary.

Benefits include medical, dental, and vision insurance, paid time off and vacation, short- and long-term disability, life insurance, growth opportunities, paid training, long-term job security, health and wellness, and discounts on vehicle purchases and services.



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