Dynamic Sales Professional Wanted for Roofing and Building Products
1 week ago
We are seeking an experienced Inside Sales Representative to join our team at Cornerstone Building Brands in Piedmont, SC. This high-volume position requires excellent communication skills, a strong ability to multitask, and a customer-centric approach.
Responsibilities:
- Contact prospective customers to follow up on generated leads and solicit orders for products or services via phone, fax, and email
- Qualify leads, explain service or product offerings, and gather information on building needs to guide the estimating process
- Prepare estimates using design software, consulting drafting and engineering as needed
- Stay informed about updates to Building Codes and standard company procedures
- Estimate accessory pricing using provided vendor data and make sales presentations to customers
- Guide customers through the company website to learn more about products
- Enter and maintain prospect data into the database system
- Follow up with customers to clarify requirements, confirm receipt of quotes and marketing materials, assess satisfaction, respond to queries, solicit further sales, and identify and solve problems
- Understand customer needs while taking orders and provide information for purchase orders
- Provide pricing and job details data to order processing
- Respond to requests from engineering or drafting requiring clarification or changes to jobs
- Create change orders as needed and ensure they are returned promptly
- Monitor drafting times and notify customers of estimated delivery timelines
- Communicate special delivery requests to the traffic department and follow up to ensure they are met
- Perform final file checks to verify colors, BOM against PO, and implement change orders
- Provide post-sale customer service
Requirements:
- 4-5 years of sales experience
- Social Media/Internet Sales experience required
- Roofing sales, building or construction products sales experience preferred
- Inside Sales experience working with high lead volumes is a plus
- Excellent verbal and written communication skills
- CRM experience, particularly with Dynamic CRM, is desired
- Basic math and computer skills are essential
- Experience working in a fast-paced sales environment
- Proficiency in Microsoft applications including Word, Excel, and Outlook
- Strong customer service focus and attention to detail
Why Work for Cornerstone Building Brands?
We value our teams and strive to create a diverse and inclusive work environment. Our full-time employees receive medical, dental, and vision benefits starting day one. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development opportunities.
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