Night Auditor

1 week ago

West Palm Beach, Florida, United States Pyramid Global Hospitality Full time
About Us

At Pyramid Global Hospitality, we're dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.

Our Benefits

We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off. We also provide unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

Our Culture

We're committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you're just starting out in the hospitality industry or are a seasoned professional, we offer a supportive and collaborative work environment that encourages growth and fosters success.

Our Location

Welcome to The Belgrove, a distinguished new property in the Pyramid Global Hospitality portfolio. Located in the heart of West Palm Beach, our resort will feature 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course.

Job Summary

The Night Auditor is responsible for performing close of day reports and audits for the hotel Front Office. This position will account for daily activity by organizing and verifying information, identifying and correcting discrepancies, posting accounts, and running and distributing daily reports.

Responsibilities
  • Greet guests immediately with a friendly and sincere welcome.
  • Complete the registration process by inputting and retrieving information with routine efficiency from the computer system, confirming pertinent information, including number of guest rooms and room rate.
  • Follow all specified procedures to audit the shift closing of all Front Office staff.
  • Produce accurate and timely reports, and correctly handle all cash transactions.
  • Maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detailed transactions, and final reports walked to accounting.
  • Reconcile cashier's reports with the restaurant system each night, researching and posting any unresolved tickets from the day shift.
  • Balance and audit for accuracy, including room revenue, food and beverage revenue, cashier's reports, guest and house accounts, and telephone revenue, and assisting in the preparation of all reports.
  • Complete and transmit daily Management and Accounting reports and supporting documents.
  • Perform all other Front Desk duties, which may include assisting in booking room reservations, answering hotel phone calls, wake-up calls, and providing guest messages.
Qualifications

Associate or bachelor's degree, preferably specializing in Hospitality, Business Administration, Accounting, or a related major, or equivalent experience is preferred. Must have at least one year of related work experience, with experience in Hospitality preferred. Previous experience in Night Audit role is preferred.

In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences:

  • Experience in property management software.
  • Microsoft Office proficiency.
  • Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment.
  • Demonstrated ability to work cohesively with a team, as well as independently.
  • Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources.
  • Must be self-directed, motivated, and demonstrate exceptional customer service and interpersonal skills.
  • Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable.
  • Must have experience in all Microsoft Office suite products.

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