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Restaurant Operations Manager

2 months ago

Chantilly, Virginia, United States Hooters of America, LLC Full time
Job Description

Job Title: Restaurant Operations Manager

Job Summary:

Hooters of America, LLC is seeking a highly skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have a proven track record of success in managing restaurant operations, with a focus on delivering exceptional customer service and driving sales growth.

Key Responsibilities:

  • People Management:
    • Recruit, train, and develop a high-performing team of restaurant staff
    • Manage employee performance, including performance evaluations and disciplinary actions
    • Foster a positive and inclusive work environment
  • Customer Service:
    • Ensure exceptional customer service standards are met, including prompt and friendly service
    • Manage customer complaints and resolve issues in a timely and professional manner
  • Financial Management:
    • Manage restaurant finances, including budgeting, forecasting, and cost control
    • Monitor and analyze sales data to identify trends and opportunities for growth
  • Operational Management:
    • Oversee daily restaurant operations, including food preparation, inventory management, and maintenance
    • Ensure compliance with health and safety regulations, as well as company policies and procedures

Requirements:

  • Education: High school diploma or equivalent required; degree in hospitality, business, or related field preferred
  • Experience: 2+ years of experience in restaurant management, with a focus on operations and customer service
  • Skills:
    • Strong leadership and communication skills
    • Ability to work in a fast-paced environment and prioritize multiple tasks
    • Knowledge of restaurant operations, including food safety and sanitation
    • Basic knowledge of Microsoft Office and other software applications

What We Offer:

  • Competitive Salary: We offer a competitive salary and benefits package, including medical, dental, and vision insurance
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth, including training and development programs
  • Fun and Dynamic Work Environment: We offer a fun and dynamic work environment, with a focus on teamwork and collaboration