Case Manager
2 weeks ago
Job Title: Case Manager - City of San Jose RRH
Job Summary:
The Case Manager - City of San Jose RRH is responsible for supporting program participants in developing housing stability plans and addressing barriers to housing.
Key Responsibilities:
- Maintain a caseload of 20-30 participants.
- Provide comprehensive case management services, including initial eligibility verification and enrollment, ongoing needs and status assessments, budgeting, administration of financial assistance, information and referral, crisis de-escalation, safety planning, risk assessment, and mandated reporting.
- Meet with participants at a frequency and location determined by their needs.
- Engage in the consistent application of evidence-based practices.
- Support internal program support specialist activities as needed.
- Participate in case conferencing and collaborative care coordination.
- Maintain compliance with contract, agency, and licensing requirements.
- Achieve identified program and position deliverables.
- Adhere to task completion deadlines.
- Maintain thorough and accurate documentation of participant services in accordance with agency and contractual standards.
- Attend all job-related meetings, including program staff meetings and agency-wide meetings.
- Participate in opportunities for learning and skill maintenance/development.
- Utilize supervision appropriately, maintaining open lines of communication and providing updates on activity.
Requirements:
- 1 year of paid or volunteer experience in social work or related human services required.
- Bachelor of Arts in Social Work (BASW) or related human services degree preferred.
- Proficient in Microsoft Office suite.
- Valid CA driver's license and insurance, and reliable transportation.
About HomeFirst Services:
HomeFirst Services is a premier provider of homelessness services in Silicon Valley, with 40+ years of experience. We believe that everyone has the potential to get housed and stay housed, and we focus on eliminating barriers to housing and creating stability for everyone we serve.
Benefits:
- Professional growth opportunities within the organization.
- 100% medical coverage for employees with an opportunity to add dependents for a shared cost.
- 401k match up to 5%.
- 12 observed holidays.
- PTO accrual begins with 120 hours annually and increases with tenure.
- 4 hours of Civic Engagement PTO provided annually.
- Access to our Emergency Assistance Program (EAP) services.
- Pet insurance options are available.
Equal Opportunity Employer:
HomeFirst Services is an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law.
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