Hotel Receptionist
5 days ago
We are seeking a skilled Hotel Receptionist to join our team at the Residence Inn / Fairfield Inn hotel in Charlotte, NC.
This role involves greeting and registering guests, assigning rooms, and providing directions. You will also sort incoming mail and faxes for guests, answer inquiries, and keep records of room availability and guests' accounts.
The Ideal Candidate:
- Previous experience as a Front Desk Agent is preferred
- Experience in a customer service industry is required
About the Role:
As a Hotel Receptionist, you will be responsible for ensuring a smooth and efficient check-in process for our guests. You will work closely with the front desk team to resolve any issues or concerns that may arise.
Compensation:
We offer a competitive salary of approximately $42,000 - $50,000 per year, depending on experience, as well as a range of benefits including growth and development tools, robust PTO policies, medical/dental/vision coverage, 401k matching, and an Employee Assistance Program.
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