Relationship Management Associate

4 weeks ago

MagstattleBas, Grand Est, United States Unison Full time
About the Role

We are seeking a skilled Relationship Management Associate to join our Home Partnership team at Unison. As a key member of our team, you will play a critical role in overseeing some of our most important transactions, including property sales, contract buyouts, and complex asset management disputes.

Key Responsibilities
  • Oversee property sales and contract buyouts to ensure the protection of both our investors and homeowners.
  • Resolve complex asset management challenges related to home equity investments with accuracy, detail, and empathy.
  • Liaise between the homeowner and internal groups (compliance, operations, legal, and investment management) to maintain education and transparency.
  • Document all homeowner interactions to maintain a system of records that can be used to provide actionable data to help shape how we manage partner relationships.
  • Manage a personal pipeline of servicing and asset management cases.
What We're Looking For
  • Active Casualty & Property insurance license.
  • 2+ years of residential real estate, mortgage lending, asset management, financial services, or similar experience.
  • Broad knowledge of homeowners insurance policies.
  • Strong negotiation and conflict resolution skills to handle complicated and sometimes charged interactions with customers and those that represent them.
  • Excellent customer service acumen and strong written and verbal communication skills.
  • Ownership mentality to take initiative and make meaningful impact within the company.
  • An adaptable learner that experiments to find new solutions, takes on the challenge of unfamiliar tasks, extracts lessons learned from failures and mistakes, and develops quickly when facing new situations.
Why Unison?

We invest in our team members' professional development through an in-house Learning and Development program, providing paths for individual contributors and managers. We also provide external resources, giving each team member $2k annually for learning opportunities. Each month, you will also have a half day off to learn and grow on your own.

We recognize that people come with experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

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