High-Performance Service Team Lead

2 weeks ago


Conyers, Georgia, United States Dena Motors Full time
Key Responsibilities
  • Oversee day-to-day operations of the service department, ensuring the highest levels of customer satisfaction.
  • Manage and supervise a team of technicians, advisors, and service staff to meet productivity goals.
  • Develop and implement efficient service processes and procedures to maximize throughput and customer retention.
  • Handle customer inquiries and concerns, providing effective solutions and maintaining positive relationships.
  • Ensure proper maintenance of service records, warranties, and service contracts.
  • Monitor the service department's budget and maintain efficient inventory control.
  • Stay up-to-date with the latest automotive technologies and trends.

Our company culture is built on transparency and treating our customers, contractors, and employees with great service, honesty, and respect. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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