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Assistant Store Manager

2 months ago

Dallas, Texas, United States National Vision Full time

Job Summary:

We are seeking a highly skilled and experienced Optical Operations Manager to join our team at National Vision. As an Assistant Store Manager - Eyewear, you will be responsible for overseeing the daily operations of our stores, including personnel management and inventory control.

Key Responsibilities:

  • Profit and Sales Management: Monitor and achieve profit, sales, and performance goals by reviewing the Profit and Loss (P&L) statement.
  • Optical Department Optimization: Optimize and oversee the eyeglass department to ensure efficiency and compliance with company policies and operational guidelines.
  • Customer Service: Convey a commitment to providing outstanding customer service and ensure all associates do the same.
  • Quality Standards: Ensure quality standards are met by reviewing remakes and enforcing policies to ensure compliance.
  • Communication: Communicate with the General Manager, District Manager, and Corporate Office, and provide store reporting as required.
  • Store Promotions: Ensure store promotions, advertising, and visual merchandising are in place, and all associates and doctors are aware of current promotions.
  • Associate Supervision: Supervise and motivate Opticians and CL Sales associates (in some stores, the Receptionist) and ensure the timely completion of day-to-day functions.
  • Staffing and Recruitment: Assist the General Manager with forecasting staffing needs, recruiting, selecting, and retaining a high-caliber staff.
  • Performance Management: Motivate associates to exceed performance standards.

Requirements:

  • Language Skills: Fluent in reading and speaking both English and Spanish.
  • Optical Sales Experience: Optical sales experience is required, and supervising experience is preferred.
  • Leadership Skills: Proven ability to lead, coach, and build associate relationships.
  • Store Operations Knowledge: Sound understanding of store operations and standards for success.
  • Communication Skills: Strong communication skills (both oral and written) for effective management of teams.
  • Customer Service Skills: Exceptional customer service skills.
  • Organizational Skills: Strong organizational skills for planning work and continuously monitoring progress towards goals.
  • Financial Analysis: Ability to analyze, create, and understand financial reports.
  • Problem-Solving Skills: Demonstrated ability to analyze and solve problems of varied scope.

Benefits:

We offer a comprehensive benefits package, including health and dental insurance, 401(k) retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, and much more.