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Client Support Specialist
2 months ago
We are a well-established paper converting and distribution firm with over three decades of industry success.
We are seeking to fill a full-time customer support role with comprehensive benefits. This position offers a fantastic opportunity for individuals looking to re-enter the workforce with a reliable income or to embark on a new career path in customer service. Comprehensive training will be provided on the job.
Requirements:
- Bilingual proficiency in Spanish and English
- Outstanding communication abilities; courteous telephone etiquette
- Technical proficiency: QuickBooks, MS Word, Excel, Email
Ideal Candidates Should:
- Be available to work at our office location
- Exhibit punctuality (8am-5pm)
- Demonstrate a strong work ethic, motivation, and reliability in handling customer inquiries, addressing their concerns, providing price quotes, and sending production updates to clients.
- Possess problem-solving skills and a cooperative attitude, as this role requires collaboration with both the office team and operational staff.
- Have prior experience in sales or customer service; candidates with backgrounds in the printing and packaging sector will be prioritized.
Salary and Benefits:
- $20-22/hr
- 1 week of vacation after the first year of employment; 2 weeks after the third year.
This position serves as a crucial link between our organization and our clients, so please submit your resume detailing your customer service experience.
We look forward to reaching out to you.