Restaurant Manager

4 weeks ago


Mashantucket, Connecticut, United States BNEG Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Foxwoods Kitchen + Bar. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and leading a team of front-of-house employees.

Key Responsibilities
  • Manage daily operations, including scheduling, inventory, and customer service
  • Supervise and train front-of-house employees to ensure exceptional service and high-quality food presentation
  • Develop and implement strategies to increase sales and improve customer satisfaction
  • Conduct nightly audits and ensure compliance with company policies and procedures
  • Investigate and resolve customer complaints in a timely and professional manner
Requirements
  • Minimum of 2 years' experience in a full-service food and beverage environment
  • Proven track record of success in managing a team and driving sales growth
  • Excellent customer service and communication skills
  • Ability to work well under pressure and adapt to changing situations
  • High School Diploma required; Associate or Bachelor's degree preferred
Competencies
  • Strong analytical and problem-solving skills
  • Excellent leadership and team management skills
  • Ability to work well in a fast-paced environment and prioritize tasks effectively
  • Strong communication and interpersonal skills
  • Ability to maintain confidentiality and handle sensitive information
Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.

  • May be required to lift or move up to 30 lbs using proper lifting techniques
  • Non-typical office hours will be customary, including evenings, weekends, and holidays


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