Retail Operations Manager
3 days ago
Job Summary:
As a Retail Operations Manager at AT&T, you will be responsible for overseeing the daily operations of a retail store, including managing a team of sales consultants and ensuring customers receive an exceptional experience with our products and services. This role requires excellent communication and leadership skills, as well as prior management experience in sales and customer service.
Key Responsibilities:
- Manage and develop a team of sales consultants to meet sales and service goals
- Oversee all aspects of store operations, including merchandising and product launches
- Partner with a store manager to ensure the store meets and exceeds sales objectives
- Provide coaching and guidance to team members to improve performance and achieve goals
Requirements:
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience
- Excellent communication and leadership skills
- Well-developed planning, analytical, and problem-solving skills
Benefits:
- Competitive salary range of $45,300 - $67,900 per year
- Up to $18,000 in commissions yearly if all sales goals are met
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays
- Paid parental leave
- Paid caregiver leave
- Adoption reimbursement
- Disability benefits
- Life and accidental death insurance
- Supplemental benefit programs
- Employee assistance programs
- Extensive employee wellness programs
- Employee discounts on AT&T products and services
Work Environment:
This role is based in the USA, with a regular 40-hour workweek and a salary range of $45,300 - $67,900 per year. The ideal candidate will have excellent communication and leadership skills, as well as prior management experience in sales and customer service.
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