Service Advisor Expert
5 days ago
We are seeking an experienced Service Advisor to join our team at Chrysler Dodge Jeep Ram FIAT Santa Barbara. The ideal candidate will have a proven track record of achieving exceptional customer satisfaction and possess excellent communication skills.
About the RoleThis is a fantastic opportunity for a Service Advisor with experience in scheduling appointments, setting up loaner cars, and verifying insurance before maintenance is scheduled. As a Service Advisor at our dealership, you will be responsible for greeting customers promptly, obtaining customer and vehicle information, and clearly reporting all vehicle symptoms as described by the customer.
You will also determine and recommend maintenance based on the age, mileage, and history of the vehicle, prepare a complete and accurate estimate of the cost for labor and parts, and establish follow-up time.
Key Responsibilities- Greet customers promptly and provide exceptional customer service
- Obtain customer and vehicle information accurately and efficiently
- Determine and recommend maintenance based on vehicle history and condition
- Prepare detailed estimates for repairs and maintenance
- Establish follow-up times and ensure timely completion of work
- Proven record of achieving exceptional customer satisfaction
- Past experience as a Service Advisor or related role
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment
- Competitive salary: $55,000 - $65,000 per year
- Benefits package including health insurance, PTO, and 401(K)
- Flexible working hours
Please note that this is an estimated salary range based on industry standards and location.
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