Financial Services Expert
20 hours ago
About This Job
We're seeking a highly motivated Senior Customer Success Business Partner to join our team. As a CSBP, you'll be responsible for ensuring the successful deployment, user adoption, and ongoing health of our Financial and Business Services customers and their Anaplan solutions.
You'll collaborate closely with internal teams to drive value and deliver exceptional ROI. Develop a deep understanding of our customers' businesses and help them realize full business transformation through the Anaplan platform.
Key responsibilities include:
- Customer Success Leadership: Own and manage a portfolio of customers to drive adoption, satisfaction, and retention.
- Account Strategy & Expansion: Collaborate closely with Sales, Professional Services, and Partner teams to co-create and execute customer account strategies.
- Business Outcomes & Transformation: Guide customers in aligning Anaplan capabilities with their key business goals.
Estimate salary: $147,000-$198,000 USD per year. Bonus opportunities may be available based on performance.
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