Software Solutions Specialist

3 weeks ago


Long Beach, California, United States Dental Health Services Full time
Job Overview

Dental Health Services seeks an experienced Applications Systems Analyst to provide technical support and maintain software tools. The ideal candidate will have a strong understanding of system operations, training, and maintenance.

The role requires collaboration with the IT team and Software Vendor to coordinate upgrades, patches, and user training. A key responsibility is maintaining accurate documentation and training materials for assigned applications.

The successful candidate will be a subject matter expert in assigned applications, providing technical guidance to internal stakeholders and resolving issues efficiently.

Key Responsibilities
  • Act as the primary point of contact for employees on assigned applications.
  • Maintain up-to-date documentation and training materials for all assigned applications.
  • Collaborate with the IT team and Software Vendor on system upgrades and patches.
  • Provide technical support to internal stakeholders and resolve issues promptly.
  • Develop and maintain knowledge base articles for assigned applications.
Requirements

The ideal candidate will have at least 5 years of experience in related roles, with a Bachelor's degree or equivalent progressive work experience. Strong communication skills, strategic project management, and problem-solving abilities are essential for success in this position.

The salary range for this role is $85,000 - $110,000 per annum, depending on experience and qualifications.



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