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Senior Account Manager

2 months ago

Richmond, Virginia, United States ARCADIS Full time
About the Role

We are seeking a highly skilled and experienced Senior Account Manager to lead and direct the development of water, wastewater, and stormwater opportunities as a client-facing Account Lead/Project Manager in our Seller-Doer model. This role will focus on growing our business across the Commonwealth of Virginia.

Key Responsibilities
  • Implement strategies to expand services to current clients and strategically add new clients while building, strengthening, and managing client relationships within the geography to secure the trusted advisor role with our clients.
  • Maintain an updated and accurate pipeline of opportunities in Oracle Sales Cloud.
  • Manage and deliver client bookings on a monthly basis; support the development of the annual bookings plan for the Mid-Atlantic.
  • Collaborate with other Client Account Leads in the Mid-Atlantic to develop the annual targeted conference/branding priorities and budget.
  • Manage the client teams; create and regularly update detailed client account plans for the geography.
  • Understand client organizational processes and culture to create value-added solutions.
  • Lead pursuit plans, develop and execute client engagement strategies, and lead proposal development and interviews to win new projects.
  • Oversee the planning, design, and construction administration of projects to ensure development of quality services and deliverables within project schedules.
  • Serve as a senior technical resource or project manager on small to large-sized, multi-disciplined, municipal water/wastewater/stormwater projects.
  • Support the development of junior and mid-level staff across the Mid-Atlantic.
  • Develop scope and cost proposals for task orders and projects; review/approve all scope and fee proposals for Virginia clients.
  • Deliver key financial performance metrics for the Area, including growth, bookings, net revenue, and financial billability.
Requirements
  • 5 years of relevant sales/account management experience.
  • 10 years of experience in client/project management in the water/wastewater/stormwater sector.
  • Bachelor of Science Degree in Engineering in Civil, Environmental, Chemical, or Mechanical Engineering.
  • P.E. License and ability to acquire PE Licensure in Virginia within 6 months.
Preferred Qualifications
  • Master's in Civil, Environmental, Chemical, or Mechanical Engineering.
  • 15 years of experience.
  • Existing professional relationships with municipal utility clients in Virginia.
  • Demonstrated experience managing a client portfolio in excess of $20 million.