Technical Support Specialist

6 days ago


Southlake, Texas, United States Evexias Full time

We are seeking a skilled Technical Support Specialist to join our team at Evexias Health Solutions. As a key member of our support staff, you will play a vital role in delivering exceptional customer service and ensuring the successful operation of our systems and processes.

Key Responsibilities
  • Provide prompt and effective assistance with information technology systems
  • Guide customers through systems configuration, troubleshooting, and maintenance
  • Inform customers about specifications and features for an improved customer experience.
  • Prioritize customer satisfaction in all communications, directing unresolved issues to next-level personnel

The ideal candidate will possess excellent problem-solving and analytical skills, as well as comprehensive knowledge of computer systems and experience in troubleshooting. A patient, friendly demeanor with a great aptitude for listening is essential for success in this role.

Estimated Salary: $25 - $30 per hour



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