Technical Support Representative

1 week ago


Southlake, Texas, United States Fiber First Full time

About FiberFirst

FiberFirst is a rapidly growing fiber internet service provider dedicated to delivering unparalleled speed and reliability to homes and businesses across multiple states. Our commitment to community engagement and sustainability sets us apart from the competition.

Job Description

This Customer Service Representative position plays a vital role in ensuring customer satisfaction and driving business growth. As a member of our customer-facing team, you will be responsible for:

Key Responsibilities

  • Providing exceptional customer service through various communication channels.
  • Resolving technical issues related to VOIP technology and services.
  • Managing customer complaints and concerns in a professional and courteous manner.
  • Working collaboratively with internal teams to resolve complex customer issues.

Requirements

  • A minimum of two years of experience in customer-facing roles, preferably in the telecommunications industry.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.
  • Bilingual skills are a plus.

What We Offer

  • A competitive salary range: $60,000 - $75,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision plans.
  • A 401(K) plan with company match.
  • Ongoing training and professional development opportunities.


  • Southlake, Texas, United States FiberFirst Full time

    Job SummaryThis Technical Service Representative role at FiberFirst is responsible for providing top-notch customer support and technical expertise to our clients.Duties and Responsibilities:Manage specific pre-sale and post-sale activities to maximize customer satisfaction and provide a successful onboarding for new clientsCollaborate with other teams to...


  • Southlake, Texas, United States Evexias Full time

    We are seeking a skilled Technical Support Specialist to join our team at Evexias Health Solutions. As a key member of our support staff, you will play a vital role in delivering exceptional customer service and ensuring the successful operation of our systems and processes.Key ResponsibilitiesProvide prompt and effective assistance with information...


  • Southlake, Texas, United States Medical Professionals Full time

    The Support Services Representative role at Medical Professionals offers an exciting opportunity for a skilled individual to join our team. As a Support Services Representative, you will be responsible for delivering exceptional support to our valued members.About UsOur company is dedicated to delivering high-quality care to our patients. We pride ourselves...


  • Southlake, Texas, United States TEKsystems Full time

    Job OverviewTEKsystems is seeking a highly skilled Service Desk Analyst to join their team. This role offers an excellent opportunity for individuals who are passionate about delivering exceptional customer service and technical support.


  • Southlake, Texas, United States TEKsystems Full time

    Job DescriptionWe are seeking an experienced IT Support Specialist to join our team at TEKsystems. As a Service Desk Analyst, you will be responsible for providing technical support and assistance to our clients via phone, email, and chat.About the RoleThe ideal candidate will have a strong background in IT support, with experience working in a corporate...


  • Southlake, Texas, United States Medical Professionals Full time

    Medical Professionals is seeking a highly skilled Customer Service Representative to deliver exceptional support to our valued members. The estimated salary for this role is $45,000 - $55,000 per year, depending on location and experience.About Medical ProfessionalsWe are a healthcare organization dedicated to providing top-notch medical services to our...


  • Southlake, Texas, United States Medical Professionals Full time

    As a Customer Service Representative at Medical Professionals, you will play a vital role in delivering exceptional support to our valued members.We offer an estimated salary of $48,000 - $72,000 per year.About UsMedical Professionals is a leading provider of healthcare services, committed to making a positive impact on the lives of our customers.About the...


  • Southlake, Texas, United States Barger & Associates Full time

    Job Opportunity:Barger & Associates, a reputable insurance agency in Southlake, is seeking a highly skilled Insurance Customer Service Representative to join their team.About the Role:This exciting opportunity presents a chance to kickstart your career in the insurance industry. As an entry-level position, you will be part of a dynamic team led by an...


  • Southlake, Texas, United States Vic Mclane - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and empathetic Customer Service Representative to join our team at Vic Mclane - State Farm Agent. As a key contributor, you will be responsible for providing exceptional customer service, resolving issues, and anticipating the needs of our community members. This is an excellent opportunity for individuals who...


  • Southlake, Texas, United States Glenda K Long Petkus Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Glenda K Long Petkus. This individual will be responsible for servicing our clients by handling their monthly accounts, addressing their policy inquiries, and providing exceptional customer service.Key Responsibilities:Handle client inquiries regarding their...


  • Southlake, Texas, United States Cavnar Insurance Full time

    Job Title: Customer Service RepresentativeCompany Overview: Cavnar Insurance is a leading independent insurance agency that offers personal and business insurance products.Salary Range: $45,000 - $65,000 per yearJob Description: This part-time role involves providing customer support and ensuring customer satisfaction through exceptional customer...


  • Southlake, Texas, United States FASTSIGNS #10503 Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at FASTSIGNS #10503. This is an exciting opportunity for a motivated individual to provide exceptional customer service and contribute to the success of our sign industry business.ResponsibilitiesAct as the primary point of contact for current and prospective...


  • Southlake, Texas, United States Advanced Spine & Orthopedics Full time

    Job SummaryWe are seeking a highly motivated and skilled Certified Medical Assistant to join our team at Advanced Spine & Orthopedics. This role will be responsible for assisting medical providers, physicians, and physician assistants in delivering high-quality patient care.Key ResponsibilitiesPrepare exam rooms and vital records, including patient history,...


  • Southlake, Texas, United States Barger & Associates Full time

    Career Growth OpportunityBarger & Associates is seeking a highly motivated and detail-oriented individual to join our team as an Insurance Customer Service Representative.With no prior experience required, we provide a supportive learning environment where you can grow professionally and develop valuable skills.In this role, you'll work closely with...


  • Southlake, Texas, United States 24 Hour Fitness Full time

    Join Our TeamAt 24 Hour Fitness, we're passionate about creating a healthier and happier world by providing an inclusive and welcoming fitness community. As a Sales and Service Associate, you'll play a critical role in helping our members achieve their fitness goals and developing lasting relationships with them.This is a full-time opportunity with flexible...


  • Southlake, Texas, United States 24 Hour Fitness Full time

    Create Lasting ConnectionsEstimated Annual Salary: $45,000 - $62,000We're looking for a motivated individual to join our team as a Sales and Service Associate. In this role, you will have the opportunity to develop meaningful relationships with our members and guests, providing them with exceptional service and support.Your Responsibilities:Apply your...


  • Southlake, Texas, United States 24 Hour Fitness Full time

    About the RoleWe are seeking a highly motivated Sales and Service Associate to join our team at our Southlake location. As a Sales and Service Associate, you will be responsible for delivering exceptional sales and service experiences to our members, helping them achieve their fitness goals, and providing a clean, well-maintained, and safe environment for...


  • Southlake, Texas, United States Serenity Healthcare, LLC Full time

    Serenity Healthcare, LLC is seeking a Full-time Front Desk Receptionist for our Southlake office.Job DescriptionThe ideal candidate will have excellent verbal and written communication skills, with the ability to multitask in a fast-paced environment. This role requires a high school diploma or equivalent, as well as 1+ year of full-time customer service...


  • Southlake, Texas, United States Jeff Ivy District Manager Full time

    Benefits and ResponsibilitiesAs a key member of our team, you will receive a comprehensive package of benefits, including a competitive salary range of $55,000 - $75,000 per year, plus commission and bonus opportunities. Our agency prioritizes employee growth and satisfaction, offering ongoing training, flexible working hours, and a supportive work...


  • Southlake, Texas, United States 24 Hour Fitness Full time

    About the Job:We are seeking a sales and service representative to join our team at 24 Hour Fitness. As a sales and service representative, you will be responsible for delivering an outstanding and well-rounded sales and service experience to all guests and members.Responsibilities:- Develop first-name relationships with members, answering questions,...