Sales Associate for Retail Environment

2 months ago

Seattle, Washington, United States Floor & Decor Holdings, Inc. Full time
Compensation:
$24.50 per hour

Objective:

At Floor & Decor, our Sales Associates are essential in delivering friendly and precise service, assisting customers in selecting the right products for their projects. Our team members foster a dynamic and safe shopping atmosphere by ensuring that sales areas are tidy and well-stocked. If you are eager to learn and have a genuine desire to assist others, we invite you to be part of our sales team. Both Full-Time and Part-Time Opportunities Available.

Desired Attributes:
  • Approachable and enthusiastic demeanor
  • Entrepreneurial spirit and diligent work ethic
  • Integrity and accountability
  • Strong communication and listening abilities
Key Responsibilities:
  • Engage with customers, inquire about their projects, suggest our products, and generate excitement about their purchases.
  • Deliver exceptional customer service and surpass customer expectations.
  • Maintain the cleanliness and organization of assigned areas, ensuring they are safe and shoppable.
  • Collaborate with management and team members to meet sales objectives.
  • Process transactions at checkout using the point of sale (POS) system.
  • Handle customer returns and exchanges following established protocols.
  • Adhere to cash, check, and credit card processing procedures.
  • Create pricing labels and merchandise signage. Stock, tag, and display products effectively.
  • Act in alignment with the company's core values.
  • Comply with the company's safety protocols.
  • Answer phone calls according to company standards.
  • Be ready to assist in various store areas as required.
  • Thrive in a fast-paced environment while maintaining accuracy.
Minimum Qualifications:
  • Must be at least 18 years old.
  • Basic math skills are necessary.
  • Prior customer service experience is preferred.
  • Able to manage multiple tasks and perform well under pressure.
  • Some roles may necessitate forklift certification through the company.
  • Where permitted by law, certification for heavy equipment use requires passing a drug test.
Work Environment:
  • Employees may occasionally work in a warehouse setting and be around moving vehicles. The noise level is generally quiet to moderate.
Physical Requirements:
  • Ability to exert force occasionally, and/or lift 20-30 pounds frequently, and/or handle objects weighing up to 20 pounds consistently. Frequent use of hands and fingers is required, along with standing, walking, reaching, climbing, and bending.
Note: Floor & Decor is committed to providing equal employment opportunities to all applicants without discrimination based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital status, veteran status, or any other protected class. The company also offers reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.

Store Hours:

Monday - Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
Sunday: 10:00 AM - 6:00 PM

Benefits:
  • Incentive opportunities at all levels
  • Career growth prospects
  • Relocation options nationwide
  • 401k plan with company match
  • Employee Stock Purchase Plan
  • Referral bonus program
  • Personal holiday and Volunteer Time Off
  • Medical, Dental, Vision, Life, and other insurance plans (subject to eligibility)
Equal Employment Opportunity:

Floor & Decor is dedicated to equal employment opportunities for all associates and applicants, ensuring a fair hiring process that complies with all applicable laws.

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