Sales Associate for Retail Environment
2 weeks ago
$24.50 per hour
Objective:
At Floor & Decor, our Sales Associates are essential in delivering friendly and precise service, assisting customers in selecting the right products for their projects. Our team members foster a dynamic and safe shopping atmosphere by ensuring that sales areas are tidy and well-stocked. If you are eager to learn and have a genuine desire to assist others, we invite you to be part of our sales team. Both Full-Time and Part-Time Opportunities Available.
Desired Attributes:
- Approachable and enthusiastic demeanor
- Entrepreneurial spirit and diligent work ethic
- Integrity and accountability
- Strong communication and listening abilities
- Engage with customers, inquire about their projects, suggest our products, and generate excitement about their purchases.
- Deliver exceptional customer service and surpass customer expectations.
- Maintain the cleanliness and organization of assigned areas, ensuring they are safe and shoppable.
- Collaborate with management and team members to meet sales objectives.
- Process transactions at checkout using the point of sale (POS) system.
- Handle customer returns and exchanges following established protocols.
- Adhere to cash, check, and credit card processing procedures.
- Create pricing labels and merchandise signage. Stock, tag, and display products effectively.
- Act in alignment with the company's core values.
- Comply with the company's safety protocols.
- Answer phone calls according to company standards.
- Be ready to assist in various store areas as required.
- Thrive in a fast-paced environment while maintaining accuracy.
- Must be at least 18 years old.
- Basic math skills are necessary.
- Prior customer service experience is preferred.
- Able to manage multiple tasks and perform well under pressure.
- Some roles may necessitate forklift certification through the company.
- Where permitted by law, certification for heavy equipment use requires passing a drug test.
- Employees may occasionally work in a warehouse setting and be around moving vehicles. The noise level is generally quiet to moderate.
- Ability to exert force occasionally, and/or lift 20-30 pounds frequently, and/or handle objects weighing up to 20 pounds consistently. Frequent use of hands and fingers is required, along with standing, walking, reaching, climbing, and bending.
Store Hours:
Monday - Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
Sunday: 10:00 AM - 6:00 PM
Benefits:
- Incentive opportunities at all levels
- Career growth prospects
- Relocation options nationwide
- 401k plan with company match
- Employee Stock Purchase Plan
- Referral bonus program
- Personal holiday and Volunteer Time Off
- Medical, Dental, Vision, Life, and other insurance plans (subject to eligibility)
Floor & Decor is dedicated to equal employment opportunities for all associates and applicants, ensuring a fair hiring process that complies with all applicable laws.
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