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Customer Service Representative

2 months ago

Phoenix, Arizona, United States Fresh Form Draft Full time

About Fresh Form Draft

We're a dynamic and creative company that thrives on innovation and excellence. Our team is passionate about delivering top-notch services to our clients, and we're seeking a skilled and friendly Front Desk Representative to join our front office team.

Key Responsibilities

  • Customer Service: Provide exceptional customer service to clients and visitors, ensuring a warm and welcoming experience.
  • Communication: Answer and direct phone calls in a professional and courteous manner.
  • Administrative Support: Manage and distribute incoming and outgoing mail and packages, maintain a clean and organized reception area, and schedule and confirm appointments.
  • Information and Assistance: Provide information and assistance to clients and visitors, ensuring their needs are met efficiently.

Requirements

  • Education: High school diploma or equivalent.
  • Interpersonal and Communication Skills: Exceptional interpersonal and communication skills, with the ability to interact with clients and colleagues in a professional manner.
  • Technical Skills: Proficient in Microsoft Office Suite.
  • Organizational Skills: Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.

Benefits

  • Comprehensive Benefits: Comprehensive health, dental, and vision insurance.
  • Time Off and Holidays: Paid time off and holidays.
  • Retirement Plan: Retirement plan with company match.
  • Professional Development: Opportunities for professional development and growth.
  • Fun and Creative Work Environment: A fun and creative work environment that fosters collaboration and innovation.