Patient Access Representative

1 week ago


Newton Lower Falls, United States Mass General Brigham Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Mass General Brigham. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient registration process for patients.

Key Responsibilities
  • Provide exceptional customer service to patients, families, and healthcare providers
  • Obtain and verify patient demographic and insurance information
  • Complete and process registration paperwork, including consent forms and medical records
  • Ensure accurate and timely completion of all paperwork related to patient admissions, discharges, and transfers
  • Collaborate with healthcare teams to ensure seamless patient flow and efficient registration processes
  • Stay up-to-date with hospital policies, procedures, and objectives, including patient identification, safety, and infection control protocols
Requirements
  • High school diploma or equivalent required; some college preferred
  • Typing skills of at least 25 WPM
  • Medical terminology preferred
  • Strong customer service skills and ability to work in a team-oriented environment
What We Offer

As a Patient Access Representative at Mass General Brigham, you will have the opportunity to work in a dynamic and fast-paced environment, collaborating with a talented team of healthcare professionals. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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