Customer Service Representative

2 days ago


Iron River, Michigan, United States Holiday Companies Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Greet customers, respond to their inquiries, and resolve any issues in a professional and courteous manner.
  • Cash Handling: Operate a cash register, process transactions, and handle customer payments.
  • Store Maintenance: Maintain a clean and organized store environment, including restocking shelves, sweeping floors, and performing other tasks as needed.
  • Teamwork: Collaborate with other team members to achieve sales goals, resolve customer issues, and maintain a positive store atmosphere.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is required.
  • Customer Service Experience: Previous customer service experience is preferred, but not required.
  • Communication Skills: Excellent communication and interpersonal skills are essential for this role.
  • Physical Demands: Ability to stand for long periods, lift up to 30 pounds, and perform other physical tasks as needed.
What We Offer
  • Competitive Pay: A competitive hourly rate and opportunities for advancement.
  • Benefits: Medical, vision, and dental insurance, as well as a 401(k) plan.
  • Training and Development: Ongoing training and development opportunities to help you grow in your career.


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