Accessories Client Advisor

2 months ago


Palo Alto, California, United States Neiman Marcus Group Full time

About Neiman Marcus Group

We're a relationship business that leads with love in everything we do for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.

Your Role

As a Client Advisor, you'll cultivate relationships with clients through elevated selling, exceptional customer service, and personal engagement while becoming their trusted style confidante. You'll service clients who come into our store and digitally using the latest technology for outreach and selling. You'll be able to speak about fashion and trends with authority, both in person and digitally.

What You'll Do

  • Maintain a customer-centric mentality.
  • Demonstrate expert styling and brand knowledge, improve sales through Technology and Wardrobing.
  • Understand how to showcase product differently based on if a client is remote or in-person.
  • Utilize selling tools and digital store technology to sell, use omni-channel and fleetwide inventory.
  • Achieve personal sales, client conversion, and wardrobing goals.
  • Strategize your own business to increase individual productivity through wardrobing, successful outreach, and technology usage.
  • Utilize digital tools and social media to connect with clients and guide intentional traffic.
  • Create a positive work environment through collaboration.

What You Bring

  • Motivated with an ability to set and achieve sales goals.
  • Experienced with technology and has experience selling to clients using digital tools.
  • Styling, fashion, and fashion retail experience.
  • Commission sales experience.
  • High School Diploma / equivalency required.
  • A flexible work schedule.


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