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Program Director

2 months ago

Pittsburgh, Pennsylvania, United States Community Options Full time

Job Summary


Community Options, Inc. is a national non-profit organization providing services to individuals with disabilities in multiple states. We are seeking an experienced Program Director in a leadership role to oversee the daily operations and challenges of our residential programs. The ideal candidate will have a strong background in supporting individuals with intellectual and developmental disabilities and will be responsible for leading a team to provide person-centered care tailored to meet the unique needs of each individual.
Key Responsibilities:
  • Lead and train teams to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities.
  • Manage staff schedules and ensure shifts are adequately staffed.
  • Provide training on daily routines including cleaning, cooking established meal plans, feeding, medication administration, and maintaining personal hygiene.
  • Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition.
  • Develop and implement activity programs including the Meaningful Day curriculum.
  • Communicate with the families and guardians of individuals we support as needed.
  • Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments.
  • Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management.
  • Ensure program documentation and billable records are completed accurately and timely.
  • Assist with monitoring the finances of individuals ensuring purchases are approved and accounted for with documentation.
  • Monitor the health and medical needs of individuals and immediately report any concerns.
  • Manage relationships with the families and guardians of the individuals in our care.
  • Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies.
  • May be required to fill shifts when staffing issues arise.
  • Additional tasks and responsibilities may be assigned.
  • Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation.
  • Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing.

Requirements:
  • High school diploma or GED; bachelor's degree preferred.
  • Complete all state and agency required training per state guidelines.
  • Valid driver's license with a satisfactory driving record.
  • Experience supporting individuals with intellectual or developmental disabilities.
  • Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities.
  • Team oriented with demonstrated leadership experience.
  • Experience with problem solving against multiple priorities.
  • Ability to establish a comfortable and supportive relationship with individuals receiving supports.
  • Ability to exercise good judgment and remain calm in crisis situations.
  • Excellent verbal and written communication skills.
  • Excellent time management skills.

Working Conditions:
  • Work in residential programs, day programs, and in the community.
  • Schedule may change due to business needs and may include evening and weekend hours.
  • May be required to be on-call in cooperation with other management staff.
  • Frequent lifting, stretching, and other physical exertion may be required.
  • May be required to transport individuals utilizing own vehicle or company provided vehicles.
  • May be required to lift or move 25+ pounds.
  • May assist with wheelchair transfer of non-ambulatory individuals.
  • May be exposed to various medical conditions and communicable diseases.