Jira Workflow Specialist
3 weeks ago
We are seeking a highly skilled Jira Administrator to join our team at Bucher & Christian Consulting, Inc. Dba BCforward. As a Jira Administrator, you will be responsible for administering Jira, customizing Jira workflows, implementing Jira customizations, and integrating Jira with other tools and systems.
Key Responsibilities:- Administer and manage Jira, including user management, permission schemes, and system configurations.
- Customize Jira workflows, screens, fields, and issue types to meet the needs of different teams and projects.
- Develop and maintain custom scripts, plugins, and automation within Jira to improve efficiency and support complex workflows.
- Integrate Jira with other tools and systems (e.g., Confluence, SmartSheets, Bitbucket, Slack, CI/CD tools) to streamline processes and enhance collaboration.
- Develop and maintain Jira boards to track project issues, cost management, and change management.
- Work with cross-functional teams to align tools with business and engineering objectives and processes.
- Provide support and training to team members on Jira usage, best practices, and new features.
- Develop and maintain documented training material to enable self-guided learning amongst team members.
- Work with stakeholders to analyze business requirements and translate them into tool customizations and process improvements.
- Develop and document Jira-related processes and guidelines, ensuring consistency and compliance with organizational standards.
- Monitor system performance, troubleshoot issues, and provide ongoing maintenance to ensure a high level of uptime and reliability.
- Proven experience as a Jira Administrator or similar role, with strong knowledge of Jira administration, customization, and integrations.
- Experience with Jira add-ons and plugins (e.g., ScriptRunner, Automation for Jira, Portfolio for Jira).
- Strong understanding of Agile methodologies and experience supporting Agile teams.
- Excellent problem-solving skills, with the ability to analyze complex requirements and provide effective solutions.
- Familiarity with integrating Jira with other tools and systems using APIs or middleware.
- Strong communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
- Experience in process development and documentation.
- Certification in Jira Administration (e.g., Atlassian Certified Jira Administrator) is a plus.
BCforward offers a comprehensive benefits package, including major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward: Founded in 1998, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world.
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