Jira Workflow Specialist

3 weeks ago


Fort Collins, Colorado, United States Bucher & Christian Consulting, Inc. Dba BCforward Full time
Jira Administrator Job Description

We are seeking a highly skilled Jira Administrator to join our team at Bucher & Christian Consulting, Inc. Dba BCforward. As a Jira Administrator, you will be responsible for administering Jira, customizing Jira workflows, implementing Jira customizations, and integrating Jira with other tools and systems.

Key Responsibilities:
  • Administer and manage Jira, including user management, permission schemes, and system configurations.
  • Customize Jira workflows, screens, fields, and issue types to meet the needs of different teams and projects.
  • Develop and maintain custom scripts, plugins, and automation within Jira to improve efficiency and support complex workflows.
  • Integrate Jira with other tools and systems (e.g., Confluence, SmartSheets, Bitbucket, Slack, CI/CD tools) to streamline processes and enhance collaboration.
  • Develop and maintain Jira boards to track project issues, cost management, and change management.
  • Work with cross-functional teams to align tools with business and engineering objectives and processes.
  • Provide support and training to team members on Jira usage, best practices, and new features.
  • Develop and maintain documented training material to enable self-guided learning amongst team members.
  • Work with stakeholders to analyze business requirements and translate them into tool customizations and process improvements.
  • Develop and document Jira-related processes and guidelines, ensuring consistency and compliance with organizational standards.
  • Monitor system performance, troubleshoot issues, and provide ongoing maintenance to ensure a high level of uptime and reliability.
Qualifications:
  • Proven experience as a Jira Administrator or similar role, with strong knowledge of Jira administration, customization, and integrations.
  • Experience with Jira add-ons and plugins (e.g., ScriptRunner, Automation for Jira, Portfolio for Jira).
  • Strong understanding of Agile methodologies and experience supporting Agile teams.
  • Excellent problem-solving skills, with the ability to analyze complex requirements and provide effective solutions.
  • Familiarity with integrating Jira with other tools and systems using APIs or middleware.
  • Strong communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
  • Experience in process development and documentation.
  • Certification in Jira Administration (e.g., Atlassian Certified Jira Administrator) is a plus.
Benefits:

BCforward offers a comprehensive benefits package, including major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward: Founded in 1998, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world.



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