Healthcare Support Specialist

6 days ago


Roanoke, Virginia, United States Carilion Clinic Full time
About the Role

As a Clinical Associate at Carilion Clinic, you will play a vital role in supporting our healthcare team. This full-time position is located at Carilion Roanoke Memorial Hospital, where you will be working 7a-7p with every other weekend and rotating holidays.

The ideal candidate will have high school diploma or GED and American Heart Association - Basic Life Support for Healthcare Providers (CPR) Certificate. You should possess excellent interpersonal, communication, and teamwork skills, as well as automated computer system proficiency.

This is an excellent opportunity to bring your valuable skills to life within a setting known for providing the best quality care to patients. As a member of the clinical team, you will act as the clerical support, receptionist, and unit resource to support your team members in the unit healthcare team.

Key Responsibilities:

  • Exhibit competent knowledge of EMR and assist with chart audits.
  • Provide support for department/unit staff scheduling, including lunch assignments.
  • Review medical records for outstanding orders and notify nurse of stat orders and medication changes.
  • Order department/unit supplies and equipment, and stock/organize supplies.
  • Process equipment between patients as needed (clean unit-based equipment and gather supplies needed to operate equipment). Operate and maintain general office equipment.
  • Receive and screen incoming calls via telephone and patient call system. Route calls to appropriate individuals and take messages accurately.
  • Monitor cleanliness of the waiting and break rooms and perform safety/environmental rounds.

Estimated Salary: $45,000 - $55,000 per year, based on location and experience.



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