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17 hours ago
At Rib Crib BBQ, we're seeking a skilled Server to join our team. As a Server, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests.
Key Responsibilities- Greets and seats guests, using the standard Rib Crib greeting and following the twelve steps of service.
- Presents menu, answers questions, and suggestsively sells menu items using sizzle words.
- Answers phone calls, determines the nature of the call, and directs calls to appropriate persons.
- Records guests' orders on check and relays order to kitchen.
- Serves courses from kitchen and prepares and suggests drinks, desserts, and stocks service bars.
- Observes guests' dining experiences and responds to any additional requests.
- Totals bill and accepts payment or refers patron to Cashier.
- Clears and resets counters or tables at conclusion of each meal and shift.
Essential Knowledge, Skills, & Abilities:
- Ability to clearly communicate both orally and written as required to serve guests and supervise dining room activities.
- Understands basic math concepts as required to total costs and make change.
- Proficient use of restaurant equipment, including headset, microphone, and Aloha or View Touch operating systems.
Education & Experience: Minimum six months previous restaurant industry experience based upon management's discretion.
Certifications/Licenses: Food Handler's Permit where applicable.
Working Conditions: Position is in a climate-controlled establishment, with occasional exposure to brief periods of temperature extremes.
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