Housekeeping Operations Manager

3 weeks ago


Onalaska, Texas, United States CRR Hospitality Full time
Job Summary: CRR Hospitality is seeking an experienced Housekeeping Supervisor to oversee the daily operations of our housekeeping department at Lagoon Ranch RV Resort. This role involves ensuring the high standards of cleanliness for vacation rentals and public areas, while maintaining a positive guest experience.

Responsibilities:
  • Prepare daily guestroom assignments for room attendants and arrange departure reports.
  • Assist in securing supplies and tools necessary for the completion of jobs and order materials as needed.
  • Maintain budget guidelines and schedule housekeeping staff to ensure maximum productivity and service standards are met.
  • Prioritize and delegate resort janitorial and vacation rental cleaning needs.
  • Complete inspections of vacation rentals and walk-throughs of public areas to ensure standards are being met.
  • Greet guests upon arrival and resolve complaints regarding housekeeping service and equipment.
  • Schedule housekeeping staff, assist in hiring, training, and supervision.

Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • At least 2 years of experience in a supervisory role within a hospitality setting.
  • Excellent communication and leadership skills.
  • Ability to work flexible schedules, including weekends and holidays.

Benefits:
  • Competitive salary: $60,000 - $80,000 per year, depending on experience.
  • 2 weeks annual PTO, paid holidays, complimentary site rent, FHU, and full 401K match up to 6%.
  • Tuition reimbursement, benefit options including Health, Vision, and Dental, and company-paid STD and LTD.


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