Logistics Operations Specialist

1 week ago


Denver, Colorado, United States Headwall Logistics LLC Full time

Headwall Logistics LLC is a dynamic and fast-paced freight brokering company that provides businesses with the tools and resources they need to complete their shipping needs. Our team's commitment to our core values enables us to deliver exceptional results for our clients.

We are seeking an experienced Logistics Operations Specialist to join our team. As a key member of our operations team, you will be responsible for managing the daily execution of shipments, growing our carrier relationships nationally, and providing exceptional customer service.

About the Role:

  • You will act as the bridge between client and carrier, leading carrier procurement, driving timelines, and ensuring shipment requirements are met.
  • You will develop and grow carrier partnerships, procuring and negotiating rates within the spot market and contract rates.
  • You will execute carrier onboarding, including commercial, operational, legal, and compliance aspects.
  • You will serve as the frontline for enabling account growth through customer service and execution mentality.
  • You will own shipment operations such as load acceptance, appointment setting, shipment updates, and documentation delivery.
  • You will complete Headwall training and deliver at Headwall's level of customer service.
  • You will intake and organize large volumes of email and phone requests from brokers and customers.

Requirements:

  • Bachelor's degree in a business-related field (preferred)
  • Experience in logistics, supply chain, or operations
  • Excellent communication, interpersonal, and organizational skills
  • A strong desire to learn about the transportation industry
  • Analytical thinking and willingness to dig into details
  • Experience collaborating effectively in a cross-functional environment
  • Team mentality with ability to multi-task and prioritize activities in a fast-paced environment
  • A growth mindset and intellectual curiosity to become an expert on international trade

Benefits and Compensation:

  • Salaried Position: $60,000 - $80,000 per year (depending on experience)
  • Employer-paid medical coverage
  • 401(k) with company matching

Headwall Logistics LLC is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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