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Clinical Support Specialist
2 months ago
The Clinical Support Specialist is a vital member of the healthcare team at Novant Health, responsible for providing comprehensive support to the Utilization Review department.
Key Responsibilities- Provide clerical and operational support to the Utilization Review team, ensuring seamless day-to-day operations.
- Assist with data entry, record-keeping, and reporting, maintaining accurate and up-to-date records.
- Develop and maintain effective working relationships with team members, patients, and families, providing exceptional customer service.
- Collaborate with the healthcare team to ensure high-quality patient care, adhering to Novant Health's core values of diversity and inclusion.
- Participate in ongoing education and training to enhance clinical knowledge and skills, staying up-to-date with industry developments and best practices.
- High school diploma or equivalent required; one year of clerical and healthcare experience preferred.
- Proficiency in Microsoft Office products, particularly Excel and Word, is essential.
- Excellent interpersonal and communication skills, with the ability to work effectively in a fast-paced environment.
- Strong organizational and time management skills, with attention to detail and ability to prioritize tasks.
- Ability to maintain confidentiality and handle sensitive information with discretion.
