Dining Operations Manager

4 days ago


Wilmington, Delaware, United States Dupont Country Club Full time
Job Description:

The DuPont Country Club is a premier venue for leisure activities, boasting championship-caliber golf courses, state-of-the-art tennis facilities, and an updated fitness center. The club's elegantly decorated rooms, natural surroundings, customized event planning, and impeccable service make any event a special occasion.

We are currently seeking a part-time Dining Assistant Manager to join our team. This role involves overseeing daily Food and Beverage operations in support of the Manager of Dining or General Manager. Key responsibilities include ensuring all Food and Beverage operations and Member services exceed member expectations while achieving revenue and profit objectives. Additionally, this individual will train staff to execute at the highest standards.

Key Responsibilities:
  1. Complete scheduled inventories and ensure proper administration processes are followed.
  2. Responsible for front-of-house scheduling, meeting budgeted labor targets.
  3. Collaborate with the Food and Beverage team to create and implement new ideas.
  4. Ensure compliance with federal, state, and local food sanitation and safety regulations.
  5. Assure standard operating procedures for revenue and cost control are in place and utilized.
  6. Responsible for ensuring the service team is properly trained to deliver exceptional service and create memorable moments for members.
  7. Create an excellent work environment centered on teamwork and mutual respect, focusing on member satisfaction while producing revenue objectives.
  8. Execute all menus, promotions, and programs in accordance with Club standards.
  9. Assist in closing and locking facilities.
  10. Personally handle member, guest, and employee complaints and advise the Member Dining Manager about corrective actions taken.
  11. Monitor and maintain POS as it pertains to dining operations.
  12. Actively visible during member dining hours.
  13. Responsible for beverage ordering, stocking, and inventory.


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