Service Appointment Coordinator

1 month ago


Westbrook, United States Westbrook Honda Full time
Service Appointment Coordinator

We are seeking a highly organized and detail-oriented Service Appointment Coordinator to join our team at Westbrook Honda. As a Service Appointment Coordinator, you will play a critical role in scheduling service appointments and ensuring seamless communication with our customers.

Key Responsibilities:
  • Answer incoming service department calls and respond to customer inquiries in a professional and friendly manner
  • Book service appointments and manage our fleet of 25 loaner vehicles
  • Contact customers by phone and email to gather feedback and ensure satisfaction
  • Assist in monitoring and managing our service department's workflow
Requirements:
  • Excellent communication and organizational skills
  • Ability to multitask and prioritize tasks effectively
  • Positive attitude and strong work ethic
  • Reliability and punctuality
  • Professional appearance and demeanor

At Westbrook Honda, we offer a competitive compensation package, including health and dental benefits, 401K with company contribution, paid vacation, and a 5-day workweek. We are an equal opportunity employer and welcome applications from diverse candidates.



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