Cloud Infrastructure Manager
6 days ago
The Server and Cloud Manager will provide technical leadership and guidance to the Server and Cloud Team to ensure the stability, scalability, and security of the company's server infrastructure and cloud systems while providing exceptional customer service.
Key Responsibilities- Continued partnership with the application teams to effectively understand application needs and manage application hosting.
- Ensure that the cloud infrastructure is designed, deployed, and administered in alignment with our business objectives, and in alignment with our security, availability, and performance requirements.
- Work closely with various teams to troubleshoot and resolve complex technical problems.
- Stay updated with the latest technologies and best practices in systems engineering and infrastructure management.
- Cultivate partnerships with our clinical users, management, and third parties to ensure work is done in the best interests of TGH.
- Monitor IT infrastructure using advanced tools, proactively addressing and resolving any issues.
- Develop, retain, and recruit appropriate skilled resources.
- Promote excellent customer service, effective response times, and provide expert insights into general support issues.
- Proactively anticipate future system problems and provide short and long-term solutions.
- Work closely with the IT security team and third-party vendors that provide a variety of managed infrastructure services.
- Attend and communicate issues effectively at internal and external meetings.
- Build technical priorities, standards, and procedures.
- Participate in the manager on call rotational duties.
- Minimum of 6 years' experience working with IT infrastructure such as Windows Server, VMware, Azure Cloud, and Active Directory.
- Minimum of 2 years' experience directly managing IT infrastructure teams.
- Experience with virtualization technologies managing migrations from on-premise to Azure Cloud and migration from on-premise technologies to SaaS.
- Understanding of current security concepts and principles as they relate to IT infrastructure.
- Associate's degree - Computer-related field
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