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Customer Service Representative
2 months ago
Aux Home Services, Inc. is a trusted provider of plumbing, heating, cooling, and electrical services in Jefferson and Shelby Counties. Our commitment to excellence has earned us the trust of tens of thousands of homes across the Birmingham, Alabama region.
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service delivery team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.
Key Responsibilities:
- Provide timely and effective responses to customer inquiries and concerns
- Resolve customer complaints in a professional and courteous manner
- Collaborate with internal teams to ensure seamless service delivery
- Continuously improve customer service processes and procedures
Requirements:
To succeed in this role, you must possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and be committed to delivering exceptional customer service. If you are a self-motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply.