Customer Service Representative
1 week ago
We are seeking a highly organized and detail-oriented individual to handle customer service calls, answer product questions, and manage orders. The ideal candidate will have excellent phone skills, strong computer skills, and the ability to multitask. Responsibilities include entering orders into the computer system, emailing orders and acknowledgments to customers, and interacting with production to ensure timely processing. Additionally, the candidate will assist with administrative tasks, such as answering questions and keeping the manager informed of production and inventory levels. Requirements include a minimum of 2 years of office experience and an Associate's degree or higher.
Key Responsibilities:
Handle customer service calls and answer product questions
Enter orders into the computer system
Email orders and acknowledgments to customers
Interact with production to ensure timely processing
Assist with administrative tasks
Requirements:
2 years of office experience
Associate's degree or higher
Excellent phone skills
Strong computer skills
Ability to multitask
Highly organized and detail-oriented
Strong time management skills
Ability to work quickly and accurately
Knowledge of Photoshop and Illustrator helpful
What We Offer:
Competitive salary and benefits package
Opportunity to work in a dynamic and growing company
Collaborative and supportive work environment
Professional development opportunities
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