Systems Integration Specialist

14 hours ago


Morrisville, Pennsylvania, United States Crown Cork & Seal USA, Inc. Full time
About the Role

Crown Cork & Seal USA, Inc. is a leading manufacturer of packaging solutions, and we're seeking a highly skilled Systems Integration Specialist to join our team. As a key member of our IT network and support team, you will play a crucial role in ensuring the seamless operation and continuous improvement of our firewall solutions, cloud infrastructure, Exchange environment, and EDI operations.

Responsibilities
  • Support and optimize PC and server networks leveraging Cisco technologies, including routers and switches, in a fully converged WAN data network with primary DMVPN and Cellular backup connections.
  • Facilitate inbound connections through VPN links and Citrix NetScalers/Access gateways.
  • Oversee the implementation, configuration, and support of Microsoft technologies, including Windows Server, Active Directory, and Microsoft Office Suite.
  • Aid telecommunications projects aimed at improving or expanding the current infrastructure while managing cost controls.
  • Monitor and identify capacity and performance issues, conducting research on emerging products, services, and protocols.
  • Provide on-call technical support as needed.
  • Install state-of-the-art IT equipment and provide guidance to team members.
  • Act as liaison between network group, applications development group, and IBMi operations groups to provide complete end-to-end support for EDI functions.
Requirements
  • College degree in a related field and/or 8-10 years equivalent work experience dealing with IT vendors and network providers.
  • Certifications in IT infrastructure, Microsoft technologies, and Cisco technologies are a plus.
  • Working technical knowledge of Microsoft technologies, Cisco routers/switches, Palo Alto firewalls, and Avaya Aura systems.
  • Proficiency in managing a fully converged WAN data network using Meraki SD-WAN infrastructure.
  • Strong knowledge of VPN and protocols used in EDI transmissions and user connectivity.
  • Hands-on experience with the configuration/installation, implementation, maintenance, and tuning of IT equipment.
  • Knowledge of infrastructure monitoring applications such as SolarWinds and WhatsUp management tools.
  • Familiarity with Microsoft Office applications including Outlook, Excel, and Word.
Proficiency Requirements
  • Network Infrastructure: Design and Architecture, Routing and Switching, Network Security, Quality of Service (QoS).
  • Server Infrastructure: Architecture and Design, Configuration, Hardware, Software, Storage.
  • Active Directory: Architecture and Design, User and Group Management, Group Policy.
  • Certificate Services: Public and Private Key Infrastructure, SSL/TLS Certificates, Security Protocols.
  • Power Platform Fundamentals: Power BI, Power Apps, Power Automate.
  • Azure/Entra ID: Cloud Services, Identity and Access Management, Security and Compliance.
  • Wi-Fi Technologies: Wi-Fi Standards, Security and Authentication.
  • Cybersecurity Strategy, Planning, and Design: Risk Assessment, Strategic Planning, Network Security.
  • Incident Response and Management: Incident Handling, Post-Incident Analysis.
  • Identity and Access Management (IAM): IAM Policies, Multi-Factor Authentication (MFA).
  • Security Technologies: Endpoint Protection, Security Information and Event Management (SIEM), Advanced Threat Detection.
  • Compliance and Auditing: Regulatory Compliance, Regular Audits.
  • Electronic Data Interchange (EDI): PaloAlto Firewalls, Global Protect VPN/Prisma Access, Shell scripting, Python, TCP/IP, SSL/TLS Certificates, EDI - Supported infrastructure, EDI - Supported Applications.


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